Every facility runs one of two models: fix things when they break, or maintain them so they don't. Across the sites we manage, the data is unambiguous — preventive maintenance (PPM) delivers 30–40% lower total maintenance costs and dramatically longer asset life.
The True Cost of a Breakdown
A chiller failure is never just a repair bill. It is emergency call-out rates, expedited spare parts, occupied-floor downtime, uncomfortable occupants, and often collateral damage to connected equipment. Our records show the average emergency breakdown costs 3.2x the equivalent planned repair.
Worse, breakdowns cluster. Equipment run to failure typically suffers secondary damage that doubles the final invoice.
What a Real PPM Program Looks Like
Effective preventive maintenance is asset-wise, calendar-driven and documented: daily operator checks, weekly inspections, monthly servicing and annual overhauls — each with checklists, readings and photographic evidence.
Digital checklists matter here. Paper PPM logs are filled in bulk at month-end; digital ones are time-stamped, geo-tagged and auditable, which is why PPM compliance rates jump from ~60% to 95%+ when sites go digital.
The Numbers From Our Portfolio
Across comparable buildings, sites on structured PPM programs show: 40% lower annual breakdown spend, 25% longer equipment life, 15% lower energy consumption (clean coils, calibrated controls), and near-zero business-disruption incidents.
The investment? Typically 8–12% of asset replacement value per year — recovered several times over in avoided failures.
Key Takeaways
- Emergency breakdowns cost 3.2x the equivalent planned repair
- Digital checklists raise PPM compliance from ~60% to 95%+
- PPM sites show 40% lower breakdown spend and 15% energy savings
- Budget 8–12% of asset value annually for structured maintenance

